Returns & Exchanges
How do I return an item?
Please contact customer service for more information on returning an item.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The original sales receipt must accompany returns. Custom order items cannot be returned.
We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only.
If an item is received damaged or there was a shipping error, please contact customer service immediately. Items that are defective will qualify for store credit or cash refund.
Refunds are contingent upon inspection of item(s) once we receive it. There is a 15% restocking fee for items that are not being exchanged and are not damaged. Again, you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if the seller is not at fault.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
8156 Gould Ave
Los Angeles, CA 90046